netbet help

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Deposit/ Withdrawals

1. How do I make a deposit?

To submit a payment on NetBet, please log into your account and go to the DEPOSIT section of the CASHIER.

2. I cannot make a deposit with my bank card

For any difficulties that you encounter when trying to deposit using a bank card, we recommend that you make sure the card number and security code (last 3 digits on the back) were entered correctly. Please ensure that the expiry date is correct as well. If the problem persists, we suggest that you contact your bank to ensure there are no special restrictions imposed on your card. We would also like to remind you that you can credit your account via bank transfer or through alternative methods of payment such as Skrill (Moneybookers or Neteller. For further assistance, please contact us at

3. How do I make a withdrawal?

A player can submit a withdrawal request on NetBet by accessing the WITHDRAW tab on the CASHIER page of their account.

4. How do I reverse a withdrawal?

A player can cancel the withdrawal requests previously submitted on NetBet as long as they were not yet validated. To receive the necessary assistance for such requests, we advise you to contact our team at:

5. Why I am not able to submit a withdrawal request?

Please note that one of the reasons why you cannot submit a withdrawal request might be because you still have active playthrough on your account. Note that a player cannot make a withdrawal request unless the playthrough of the bonus received has been fully completed. Bonuses’ playthrough are cumulative and all playthrough must be completed for any withdrawal request to be approved by NetBet.

If you choose to make a withdrawal before you have converted your bonus to cash, any outstanding bonus money will be forfeited.

Also remember that the minimum amount that can be withdrawn is $10.

6. Can I transfer funds from one NetBet site to another?

Players can transfer funds between NetBet sites. The transfer section of the Cashier includes a list of websites between which you can make transfers. However, please note that there are restrictions in place which mean that you are not able to transfer funds for the same amount as your last deposit.

7. What is a billing agreement?

With the PayPal billing agreement feature, you will be able to make faster and instant deposits. To set up your billing agreement, you will be required to initiate a deposit and select the check box labelled ‘Set up billing agreement’. Once you set up a billing agreement, your subsequent deposits will be processed without you requiring to log in to your PayPal account.
- Is it mandatory to set up a billing agreement?
No. It is not mandatory to set up a billing agreement.
- How do I set up a billing agreement?
Please follow the steps below:
1. Log in to your account
2. Go to the "Cashier" tab and select the "PayPal "option
3. Select the checkbox labelled "Set up billing agreement"
4. Enter or select your deposit amount
5. Click on "Continue"
6. You will be redirected to the PayPal site in a new window. Log in to your PayPal account and click on ‘I agree and pay’.
- Are there any fees associated with setting up a billing agreement?
- Can I cancel a billing agreement?
Yes, you can cancel the billing agreement at any time by logging in to your PayPal account.