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3. Are bonuses withdrawable?

No. Awarded bonuses are to be played in the casino and a player cannot withdraw the amount corresponding to the bonuses received. However, after the wagering requirements imposed upon a bonus are fulfilled, any player is entitled to withdraw the winnings generated by playing that bonus. Note: Playing in Demo Mode does not count towards any wagering requirement you may have. It is sometimes the case that certain games do not count towards the wagering requirement, or only for a certain percentage of it. Please check Point 7 for more details. Your real money balance and its respective winnings earned while placing real money bets are withdrawable at all times.

If you make a withdrawal request while a bonus is activated and you haven’t yet reached the wagering requirement, both the initial bonus amount and the winnings obtained since the bonus was activated will be deducted from your account. If you have no money left in your cash balance, you must fulfil the bonus requirement in order to request a withdrawal from your account. If a player registers a deposit in order to receive a bonus or to use a reward code and they withdraw the deposit amount, all pending bonuses will be cancelled.

Once you have completed the bonus wagering requirement, your bonus winnings (only amounts that exceed the original bonus value) will be automatically transferred to your real money balance. However, deposit bonuses may come with winnings limitations which determine the maximum amount up to which your bonus balance can be converted to real money. For example: if your bonus balance reaches £125 after fulfilling wagering conditions but the bonus played was subject to a £100 winnings cap, only £100 will be transferred to your real balance and the rest will be permanently removed from your bonus balance. Bonus winning cap should not be confused with any withdrawal limitation: as soon as bonus money is turned to cash, it becomes all yours and there is no limit to the amount you can withdraw.