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At NetBet Vegas, we love offering you bonuses and tokens. Some are credited to your account automatically (Welcome Offers) but others require you to opt in, or meet conditions to unlock them.

1. Where can I find information for upcoming offers and terms and conditions?

Details of upcoming and current offers open to all players are regularly posted to the NetBet Vegas website. Just select Promotions from the menu bar. Offers just for you are sent to you privately, so make sure you check your NetBet Vegas inbox and registered email address regularly for details of these exclusive bonuses.

2. How do I use an opt-in code?

Some bonuses are triggered by entering a promotional code (also referred to as an opt-in code). If you have an opt-in code, please follow the steps below to receive your bonus.
- Opt-In Codes:
After logging in, go to the Cashier, then click on 'Bonus' => 'Enter Offer Code'. Enter the code in the box and submit.

3. Why is my code not working? (what are deposit codes?)

A deposit code is typically used when you make your first deposit only. Entering Opt-In Codes when making a deposit WILL NOT trigger your bonus.

NB. An Opt-In code CANNOT be used here.

4. Why haven't I received my bonus?

In order to receive bonuses, you must first have opted in to the bonus by entering a bonus code, met any conditions attached to the bonus and then chosen to redeem your bonus. You can check your bonuses in the Cashier => Bonus.
Select 'Enter Offer Code' to opt in to a bonus.
Select 'Redeem Bonus' to see your pending bonuses and the 'Redeem' button to receive your reward.
NB. If you Redeem an offer containing multiple bonuses, you will receive only the bonuses for which you have met the release conditions! Any other bonuses in the offer will be forfeit.

5. I forgot to opt in - can I still receive the bonus?

As long as you meet the full conditions of the bonus, you should still be able to claim your bonus by entering the code and then redeeming your bonus.
For example: You can still claim a bonus on a deposit made within the offer period as long as the deposit meets the conditions.
You have seven days from the end of the offer period to claim your bonus - after which it will not be available.
NB. Only the first deposit made in an offer period will be assessed for eligiblity. If the deposit does not meet the conditions, the bonus will not be available to you.

6. What is a Casino bonus?

Our casino bonuses can only be used on casino games available on our NetBet Vegas website
To transfer any potential winnings to your real money balance, you have to carry out the playthrough referred to in the bonus conditions. 
Carrying out a playthrough means betting a certain number of times using the bonus that you received, on our casino games. Playthrough is 50 for all casino bonuses unless otherwise stated in the bonus terms. The percentage that a casino game contributes to achieving playthrough depends on the game played : 10% for table games and video poker, and 100% for all other games. 

7.  How can I use my Free Spins?

Once they have been accepted, Free Spins can be played only on designated games as follows:

When accessing an eligible game, you must click on the “Free Spin” button (bottom left) as shown below in order to use your Free Spin credits.

8.  In which games can I use my Free Spins?

Once you have accepted your Free Spins, they can be used only on the designated games listed below:

Ace Ventura
Adventures beyond Wonderland
Adventures in Wonderland
Age of the Gods
Age of the Gods - God of Storms
American Dad
Bai Shi
Batman & Catwoman Cash
Batman & Mr. Freeze Fortune
Batman & The Joker Jewels
Batman & The Penguin Prize
Batman vs. Riddler
Batman Batgirl
Bounty of the Beanstalk
Buffalo Blitz
Burning Cherry 3D
Cat In Vegas
Cat Queen
Cat Queen Kiosk
Chests of Plenty
Crazy Spins Jackpot
Da Vinci's Vault
Desert Treasure II
Dirty Dancing
Easter Surprise
Fairest of them All
Fairground Fortunes
Fate Sisters
Fei Cui Gong Zhu
Feng Kuang Ma Jiang
Fields Of Fortune
Five Tiger Generals
Fortunate Five
Fortune Day
Fortune Hill
Fortune Lions
Fortunes of The Fox
Frankie Dettori's Magic Seven
Frankie Dettori's Magic Seven Jackpot
Funky Fruits Farm
Furious Four
Geisha Story Jackpot
Gem Heat
Gem Queen
Gladiator Jackpot
Goddess of Wisdom
Green Lantern
Halloween Fortune
Halloween Fortune II
Hawaiian Treasure
Heart of the Jungle
Heart of the Frontier
Heavenly Ruler
Holy Grail
Hotel of Horror
Ice Cave
Inca Jackpot
Jackpot Giant
Jekyll and Hyde
Ji Xiang Ba PT Legacy
Jin Qian Wa
Juicy Booty
Jungle trouble
Jurassic Island
King of Olympus
Kong The Eighth Wonder Of The World
Land of Gold
Leprechaun's Luck
Lie Yan Zuan Shi
Liu Fu Shou
Long Long Long
Magical Stacks
Man of Steel
Miss Fortune
Mobile Desert Treasure
Monty Python's Spamalot Slot
Mr. Cashback
Multiplier Madness
Native Frankie Dettori's Magic Seven
Native Samba Brazil
Neon Life
Nian Nian You Yu
Nian Nian You Yu Asia
Piggies and the Wolf
Pink Panther
Prince of Olympus
Queen Of Wands
Roaring Wilds
Santa Surprise
Savannah Cash
Secrets of the Amazon
Sherlock Mystery
Si Ling
Si Xiang
Silent Samurai Jackpot
Sinbad's Golden Voyage
Space Invaders
Spud O'Reilly Crops od Gold
Streak of Luck
Sunset Beach
Superman II
Tennis Stars
The Flintstones
The Mummy
The Riches of Don Quixote
The Three Musketeers and The Queen's Diamond
The Winnings of Oz
Tiki Paradise
Tine for a Deal
Top Gun
Top Trumps Celebs
Top Trumps World Football Stars 2014
Triple Monkey
Vacation Station Deluxe
White King
Who wants to be a Millionaire
Wild Gambler
Wild Wishes
Wu Long
Wu Long Jackpot
Wu Lu Cai Shen
Zhao Cai Jin Bao
Zhao Cai Jin Bao Jackpot
Zhao Cai Tong Zi


9. What is a Golden Chip Bonus?

Golden Chip is a new type of bonus that can be played at our NetBet table games! Each Golden Chip has a set value (see Terms and Conditions of each promotion). Wagering conditions on winnings apply. When you receive a Golden Chip you will get a notification. You can then either accept or decline the bonus.

Our Golden Chips can only be used on the following NetBet Vegas games: American Blackjack, Baccarat, Blackjack, Blackjack Peek, Blackjack Pro (Single-Deck Blackjack), Blackjack Super 21, Blackjack Surrender, Blackjack Switch, Blackjack UK, Double Attack Blackjack, European Roulette (Flash only), French Roulette (Flash only), NewAR Roulette, Perfect Blackjack, Pick’em Blackjack, Pontoon, Premium American Roulette, Premium European Roulette, Premium French Roulette, Premium Roulette Pro, Punto y Banca, Roulette Pro (Flash only) Live Casino.

You can find your Golden Chips as soon as you take your seat at the table:

- Golden Chips cannot be combined with regular chips on the same betting position in card games.
- Only one Golden Chip can be used per game round, and only for initial bets in card games.
- When using Golden Chips in any game, a player cannot place cash bets.

Conditions and Wagering: Any winnings received by betting Golden Chips will be transferred to your bonus balance. No Golden Chips will be returned. To transfer any potential winnings to your real money balance, you must carry out the play-through referred to in the bonus conditions. The promotion specific play-through can be found in the promotion’s T&Cs.