Help Center

How can I request a withdrawal?

When you're ready to submit a withdrawal request, simply log in to your account and go to the My account page, this can be found by clicking on your name on the upper right corner of the homepage. Then click Withdraw on the left-hand menu. Select the relevant payment method and the amount you'd like to withdraw and click on the Withdraw button. Please note that for security reasons, you're only able to withdraw funds through the same method you used in your deposit transaction. In some cases we may require additional documentation in order to process your request & verify your information.